Clear Voice Surveys

Many email programmes contain filters to protect you from spam email. Sometimes, an email message that you wish to receive is incorrectly judged as spam and is sent to your junk folder.

You can take action to ensure that the messages you want come into your inbox.

To add YourFreeSurveys Invitations to your 'safe senders' list, and ensure that our emails arrive safely in your inbox, follow the appropriate instructions for the email program you are using.


Click to see  [email protected] is whitelisted

AOL

AOL screenshot

  1. Open your spam folder
  2. Click on the email you wish to receive and click the This Is Not Spam button

Hotmail

Hotmail screenshot

  1. Open the Junk Email folder
  2. Click on the email you wish to receive
  3. Either click this is not Junk on the top menu bar, or Not Junk Mail on the middle yellow warning bar

Windows Live Mail (Beta)

 Windows Live screenshot

  1. Open the email message
  2. Click allow sender in the second yellow menu bar

Gmail / Googlemail

 Gmail screenshot

  1. Open the Spam folder
  2. Open the email you wish to receive and click the Not Spam button in the menu bar

Microsoft Outlook 2003

Outlook screenshot

  1. Right-click on the message you wish to receive
  2. Hold your mouse pointer over Junk Email and choose Add Sender to Safe Senders List or Add Sender's Domain (@example.com) to Safe Senders List.

Yahoo! Mail

 Yahoo screenshot

  1. Open the Bulk Email folder
  2. Open the email you wish to receive
  3. Click the Not Spam button in the menu bar above the email

Yahoo! Mail (Beta)

 Yahoo beta screenshot

  1. Right-click on the message you wish to receive
  2. Click Add Sender to Contacts

 

Can You Receive Our Email?

There are a few things you can do in order to make certain you receive our email.

  • Add YourFreeSurveys.com to your "approved list." You can add [email protected] to your approved list which should allow messages to be properly delivered to you.
     
  • Contact your ISP or ESP.  If you still do not receive messages from us, then you should contact your ISP or ESP for additional support help.

IF YOU USE HOTMAIL:  Add yourfreesurveys.com to your list of approved domains/senders by:

  1. Clicking the Options link found in the upper right corner of your Hotmail account.
  2. Click on the Contacts link on the left.
  3. Click on the Safe List link from the list of choices.
  4. Type yourfreesurveys.com in the Type an address or domain text box then click the Add button.

IF YOU USE MSN

Version 9.0

  1. Click on Settings: E-mail | Junk e-mail (it's at the bottom left of the screen, just above Calendar).
  2. On the E-mail settings screen, click Junk E-Mail Guard.
  3. Select Safe List.
  4. In the space provided under "Add people to the safe list", enter the address [email protected]
  5. Click Add.

For Earlier Versions of MSN

  1. Click on E-mail settings (it's at the bottom left of the screen, just above Calendar).
  2. On the E-mail settings screen, click Junk Mail.
  3. Select Safe List.
  4. Click Add an item to this list.
  5. When the Add To Safe List box appears, enter the address [email protected]
  6. Click Add.

IF YOU USE AOL:  AOL has a very aggressive filtration system in place to block SPAM from filling your inbox.  Unfortunately, they also mistakenly block emails you requested.

You can make sure you receive emails from YourFreeSurveys.com by adding [email protected] to your "People I Know" list.

Additionally, AOL's new SPAM controls recognize what kinds of email you consistently delete and in about a week will automatically block those messages from reaching your inbox.

For example if you don't open the YourFreeSurveys.com emails for about a week, AOL will automatically block you from receiving any additional messages.

If you are not receiving messages, we recommend that you contact AOL and request they unblock [email protected] so you can continue receiving our messages.

AOL Version 9.0

  1. Click the "Spam Controls" link (lower right area of your inbox).
  2. When the "Mail & Spam Controls" box appears, click "Custom sender list".
  3. Choose "allow email from " option
  4. Type [email protected]
  5. Click "Add", then "Save".

AOL 7.0 and 8.0

  1. Go to Keyword Mail Controls.
  2. Select the screen name you are using to receive email.
  3. Click "Customize Mail Controls For This Screen Name."
  4. For AOL version 7.0:  In the section for "exclusion and inclusion parameters", include the following domain:
    *@yourfreesurveys.com
    - or -
    For AOL version 8.0: Select "Allow email from all AOL members, email addresses and domains."
  5. Click on "Next" until the "Save" button shows up at the bottom.
  6. Click "Save."

IF YOU USE EARTHLINK

  1. Click on Address Book (it's over on the left, below your Folders).
  2. When your Address Book opens, click the Add button.
  3. On the Add Contact screen, find the Internet Information box.
  4. Enter the address [email protected] into the top Email box.
  5. Click Save.

IF YOU USE SPAMCOP

  1. Open your browser and go to this page: href="http://webmail.spamcop.net" target="_blank">http://webmail.spamcop.net/
  2. Log into your SpamCop account.
  3. Click on the Options icon in the toolbar.
  4. Under Mail Management (in the middle), click SpamCop Tools.
  5. Select Manage your personal whitelist.
  6. Near the bottom, where it reads "Click here to add to your whitelist", click on Click here.
  7. Enter the address [email protected] in the first empty slot.
  8. Click Submit.

    OTHERS:  Email settings, email filtering and other SPAM controls may result in possible mistaken blocks of your YourFreeSurveys.com registration email and others.

    If you do not receive the messages, we recommend that you contact your ISP to find out why you are not receiving the messages.  Generally you should be allowed to add [email protected] to your address book "safe list" or "approved senders" list.  This will allow your messages to be received as you requested.

Trusted Senders Instruction

How can I add YourFreeSurveys to my list of trusted senders?
Some e-mail programs place e-mail from unknown senders in a junk or bulk-mail folder. To avoid missing news from YourFreesurveys, please follow the instructions below.
Hotmail and MSN
To ensure that YourFreesurveys newsletters go to your inbox and not a junk or bulk-mail folder:
  1. Log in to your Hotmail or MSN account
  2. Click on Contacts
  3. Click on Safe List
  4. Add 'YourFreesurveys.com' (without the quotation marks) to your Safe List
AOL
To ensure that YourFreesurveys newsletters go to your inbox and not a junk or bulk-mail folder:
  1. Add 'YourFreesurveys.com' (without the quotation marks) to your address book.
Yahoo!
To ensure that YourFreesurveys newsletters go to your inbox and not a junk or bulk-mail folder:
  1. Log in to your Yahoo! account
  2. Click on Mail Options
  3. Click on Filters
  4. Type 'YourFreesurveys' (without the quotation marks) to the right of 'From header contains'
  5. Select Inbox to the right of 'Then...Move the message to'
  6. Click the Add Filter button
  7. Return to your mailbox by clicking on the Mail tab in the left-hand corner
Microsoft Outlook
To ensure that YourFreesurveys newsletters go to your inbox and not a junk or bulk-mail folder
  1. Add 'YourFreesurveys' (without the quotation marks) to your Safe Senders list.