Testspin

[Heath]

So far so good. I think I’m going to like Testspin (http://www.testspin.com/testerProfile). Now, as with everything else, there are those out in “survey world” who disagree. But my experience so far has been positive.

First I googled it, and read lots of reviews. I’ll have to say they were all over the map. Either people were putting it at the top of their list and loved it, or were slamming it. Most of the negative comments about it I found on Survey Police where people complained of getting error messages during surveys, or being disqualified after taking a survey for 20 minutes. Yup, those things would tick me off in a big way, but that hasn’t been my experience so far.

And I’m not all that fond of gift cards, so when I first joined and they said that the only reward was a $10 gift card to Amazon, I was a little less than thrilled. But soon, very soon, they will be offering payment by check or Paypal which makes me oh so happy. I also like the fact that you can go to the website and see what the available surveys or ‘testspins” are.

One word of caution though. I think that they take their rules and regulations very seriously. I had read a few complaints about non payment in certain cases and I think these were probably due to breaking their rules below:

“Sometimes it takes more than 30 days to be credited, so please be patient. If you still aren’t credited it is more than likely due to the following reasons that were listed in the Terms of Agreement you “agreed” to when registering with TestSpin:

Registering with TestSpin by giving us false or misleading information
Changing your profile and giving false or misleading information
Creating multipleTestSpin accounts
Taking the same survey more than once
Taking a survey, not qualifying, then taking the same survey again with knowledge of how to get through the qualifying process
Telling another member how to get through the survey qualifying process
Intentionally giving faulty responses on a survey
Completing a survey so quickly that you would not have been physically able to read the questions
Posting our links to surveys anywhere on the Internet
Registering if you are under the age of 13 years old
If we request a specific Tester profile in our email invite and you do not fit that profile, but attempt to take the survey anyway
Registering or changing user profile with usernames or email addresses that TestSpin deems indecent
Unable to answer profile verification questions “

I think Testspin is worth a shot. I’ve not had any problems yet, so I think if you follow the rules and visit the site regularly, you’ll be pleased with the results.

[eddieMX07]

I joined their site by email invite meaning I did not create my account via their home page. When I first joined Test Spin, I received one survey invite every three weeks. But after I logged in to my accoun for the first time, I quickly started receiving more survey. They would frequently get two or more survey a day. Today I took a 10 minute Restaurant survey about new products. Test Spin emails are quickly filling my inbox. Thats a good Thing!!!

[DAMO36]

I just recently joined TestSpin too and so far have received a couple of surveys for $2.00 each for which i both qualified. I think this might be one of the better survey sites out there and so far have very positive vibes about it and i'm glad i joined.

[eddieMX07]

Today I took attempted to qualify for Test Spin survey, but I was screened out before I could even answer any questions. I did get the usual message plus a long message why I didn't qualify. Here is that message in its entirely:


Thank you for your time, however you did NOT qualify for this survey and are not eligible for an award.

Q: WHY DON'T I QUALIFY?
First, we understand how frustrating it is to go to a survey and not qualify. TestSpin only gets paid if you complete the survey,
so we are rooting for you to finish any survey we invite you to.

A: Being qualified (or disqualified) in a survey could be as simple as you turning from 24 years old to 25
years old today... meaning that if we are looking for 24 year olds for the survey, but you turn 25 today (and enter 25 in the
survey) you would not qualify. Another way of disqualifying is if you recently moved and did not change your zip code in your
profile and we invited you to take a survey based on your 'old' zip code. If you entered your new zip code area you would disqualify,
because the client would have been targeting your old zip code area. The best way to keep from disqualifying is to keep your
profile updated (click on Edit My Account Information, after you login to your account).

Here is a brief explanation:
We try not to ask too many questions when users are registering, so the process doesn't take too long... but as a result we only
have the info we requested when registering. That means sometimes we have to ask members to a survey who may or may not qualify,
but only in cases where we were unable to collect targeted information during member registration. For instance, if we needed
people who use premium gasoline in their car, and we don't have that information in your profile, we will ask all of our members
to this survey to see who qualifies. We try not to do this often, because if only 10% of our members qualify (use premium gas),
then the other 90% who responded and did not qualify are now unhappy that they wasted their time. We are committed to sending our
members as many surveys as we possibly can... but we always run the risk of making people upset because they may disqualify.
Another example of disqualifying is that if the client wants 100 people in each of the 50 U.S. States to fill out their survey,
we may send out to 500 people in each State to make sure that 100 people in each State respond. The few who respond late - after
we've reached 100 won't qualify as that 'state quota' will have been filled when they get there. We at TestSpin hope everyone
qualifies... our revenue is based solely on those who complete a survey (on a price per complete basis). We want you to finish
every survey we send you, but the possibility of disqualifying is part of the process.

Surveys are getting more and more 'targeted' to the specific needs of our clients, so we find that more and more people are
disqualifying. We are going to start to do something about this. TestSpin is going to begin asking more questions of our members
upfront (you will see this in the coming months), to get the target needs of our clients. We walk a fine-line between asking too
many questions and becoming intrusive and people becoming unhappy because we send them an invitation to a survey that they may
not qualify for... so please bear with us.

We hope this information was helpful. Kindly keep your profile updated and please check out our FAQs (http://www.testspin.com/infoHome/type/faq_visitor/) for more info.

TestSpin Survey Staff

[eddieMX07]

Today I logged in to my Test Spin account to see how much $ I have. I currently have $5 from three surveys since I joined their panel. Test Spin is one of my slowest survey panel becase I usually don't qualify for their survey.

Anyways, here is some information on the company:


About TestSpin
TestSpin is an online market research company offering easy-to-use, affordable research solutions through the Internet. Our innovative technology enables businesses to create and field surveys and focus groups from any computer, making it simple to test web sites, products, services, ideas, and more.

TestSpin offers a wide spectrum of products to fit a variety of research needs - from a 10-question automated survey to highly customized enterprise services. TestSpin's vast database enables you to access any number of consumers in almost any demographic - all with just a few mouse clicks.

Our consumer panel includes more than 11,000,000 testers who are paid to review the client's product or service and answer questions regarding their experience with the item. They are available via e-mail with just a few minutes notice.

The research results are automatically generated into reports that can be viewed in real-time on our web site. These reports are displayed with presentation-quality graphics and can be downloaded or imported.


Our Strategy
Our objective is to become the leading innovator of online market research tools in the rapidly evolving online research industry. TestSpin uses the Internet to make research accessible to anyone with a computer. In addition, our automated services make it significantly more affordable than other methods. With our ever-expanding database, we are able to offer a very diverse selection of testers for surveys and focus groups. TestSpin enables businesses to view their real-time results in hours instead of weeks or more.


Mission Statement
TestSpin is committed to providing the highest quality online market research using cutting-edge technology tools designed to better understand business markets, customers, and technical feasibility. By incorporating the best practices of traditional market research with current technologies, we are able to offer affordable, efficient research to help improve the success of our customers while producing profits that will enable us to enhance shareholder value, educate clients, and develop continuing technology


A New Approach
TestSpin offers a fully automated system for end-to-end research, cutting the time of traditional research cycles and saving our customers money. TestSpin puts a high priority on creating a comprehensive panel of testers. Our web site is focused on testers - not just businesses. This allows us to build a large database of people so that we will soon be able to offer businesses very specific demographics for their research.


Management Team
John Paukulis, Chairman and Founder
In addition to creating many software products, Mr. Paukulis has been a pioneer in different sectors of the Internet since its infancy stages. Some of the Web projects he has produced were "Mission Impossible", "Star Trek: First Contact", "Howard Stern's Private Parts" and the first 6 months of "Titanic" before he left his position as Director, Interactive Marketing at Paramount Pictures. Mr. Paukulis has developed Web sites for Sony, Universal, Pioneer, K-TEL and dozens of start-ups since his departure from Paramount.

John Ackerman, Chief Operating Officer
Mr. Ackerman is currently Chairman of COMC, INC., a publicly held telecommunications firm which services voice and data networks for Fortune 1000 accounts. An internationally trained entrepreneur, he founded COMC, INC. and its predecessor CCI in 1987. Prior to that, he held a senior position at London-based Justwise Limited, overseeing that firm's European sales and operations.

Emilio Diez Barroso, Co-Founder
Mr. Diez Barroso completed the first part of his career at the Mexican Institute of Technology (ITAM) and then went on to Boston and Harvard University to conclude his studies. After receiving a degree in economics, he worked as director of development for Corporacion Triangulo, a Mexican investment corporation, where he managed numerous projects and was in charge of international affairs.

[ambitiouz]

Originally, I rated Testspin as fair. I like them alot because I get a lot of survey invites from them ranging from $1-3. But more than half the time, I never qualify for their surveys. I still try to do them whenever I can. I haven't check my account balance in awhile but the last time I checked I wasn't at the payput threshold. I checked today and surprisly I have a $17 balance. I want to cash out but they have not yet added a paypal option. They are like survey spot, there is a waiting period before your account is credited.

[LapisLee]

Originally, I rated Testspin as fair. I like them alot because I get a lot of survey invites from them ranging from $1-3. But more than half the time, I never qualify for their surveys. I still try to do them whenever I can. I haven't check my account balance in awhile but the last time I checked I wasn't at the payput threshold. I checked today and surprisly I have a $17 balance. I want to cash out but they have not yet added a paypal option. They are like survey spot, there is a waiting period before your account is credited.
I'm not feeling the love from TestSpin either, although a fair number of people on other survey forums seem to like them. Apparently, I am a member but cannot access my account for some odd reason. I have also never received a survey from them. I tried to recover my sign-in information and password and nothing was ever sent so I tried to sign up with them again using another email account and still nothing. Without a PayPal option I am less than enthusiastic about getting any more involved with them. I can't give them a positive rating yet until I am able to access my account or hear back from them. Waiting periods are pointless and lame in my opinion. Are you listening Greenfield, InboxDollars and SendEarnings?

[eddieMX07]

Today I clicked on a email link to take a $2 Restaurant survey, but I received a white screen with this message "We are sorry, but our client is experiencing technical difficulties with their survey. Please try again later."

Below that, there was a longer message about technical errors:

IMPORTANT NOTICE: It has come to our attention that many of our members have been experiencing an increased amount of technical errors and bugs in our clients' surveys (such as when you click on the link it does not allow you to take that survey). TestSpin does NOT do any programming or hosting of any of these surveys; we merely invite our members to participate in third-party market research studies. We have absolutely no control over questionnaire content, hosting or technical usability. We do have a full-time staff that thoroughly checks each and every survey we send you, but regretfully most of these errors occur after we send invites as people start taking our clients' surveys and their server traffic increases. Panel companies (such as TestSpin) only get paid if you finish a survey, so these technical errors are hurting the entire industry. We would like to extend our sincerest apologies if you've experienced trouble lately and we are dedicating all possible resources to rectify these issues and send only the best possible surveys to our members.

[jash18]

Somehow i never seem to qualify for an testspin survey. Actually i cannot even remember the last time i completed a survey from testspin. Every survey i attempt, no matter how hard i try, i end up by being disqualified.

It's so irritating, since this is the only site i have that problem with. I am really good at qualifying for surveys, but no such luck with testspin :o

[nupur]

i have completed many surveys of about $8 but till now my account is not credited ...i asked them but no reply ..i don't know what to do

[maplaver]

i have completed many surveys of about $8 but till now my account is not credited ...i asked them but no reply ..i don't know what to do

It takes FOUR WEEKS after the quotas have been filled or the study is closed for your Testspin account to be credited.

[maplaver]

I was credited for the 1st time :D

SpinID Spin Name Date Credited Spin Type Amount Earned
7983 Hispanic 50% Study Jul 30, 2008 2.00

[maplaver]

I just did a whole $2 survey about northeast casinos (mohegan sun and foxwoods) and even replied all the classification questions that they ask at the end to get this:

Thank you for your time, however you did NOT qualify for this survey and are not eligible for an award.

Q: WHY DON'T I QUALIFY?
First, we understand how frustrating it is to go to a survey and not qualify. TestSpin only gets paid if you complete the survey,
so we are rooting for you to finish any survey we invite you to.

A: Being qualified (or disqualified) in a survey could be as simple as you turning from 24 years old to 25
years old today... meaning that if we are looking for 24 year olds for the survey, but you turn 25 today (and enter 25 in the
survey) you would not qualify. Another way of disqualifying is if you recently moved and did not change your zip code in your
profile and we invited you to take a survey based on your 'old' zip code. If you entered your new zip code area you would disqualify,
because the client would have been targeting your old zip code area. The best way to keep from disqualifying is to keep your
profile updated (click on Edit My Account Information, after you login to your account).

Here is a brief explanation:
We try not to ask too many questions when users are registering, so the process doesn't take too long... but as a result we only
have the info we requested when registering. That means sometimes we have to ask members to a survey who may or may not qualify,
but only in cases where we were unable to collect targeted information during member registration. For instance, if we needed
people who use premium gasoline in their car, and we don't have that information in your profile, we will ask all of our members
to this survey to see who qualifies. We try not to do this often, because if only 10% of our members qualify (use premium gas),
then the other 90% who responded and did not qualify are now unhappy that they wasted their time. We are committed to sending our
members as many surveys as we possibly can... but we always run the risk of making people upset because they may disqualify.
Another example of disqualifying is that if the client wants 100 people in each of the 50 U.S. States to fill out their survey,
we may send out to 500 people in each State to make sure that 100 people in each State respond. The few who respond late - after
we've reached 100 won't qualify as that 'state quota' will have been filled when they get there. We at TestSpin hope everyone
qualifies... our revenue is based solely on those who complete a survey (on a price per complete basis). We want you to finish
every survey we send you, but the possibility of disqualifying is part of the process.

Surveys are getting more and more 'targeted' to the specific needs of our clients, so we find that more and more people are
disqualifying. We are going to start to do something about this. TestSpin is going to begin asking more questions of our members
upfront (you will see this in the coming months), to get the target needs of our clients. We walk a fine-line between asking too
many questions and becoming intrusive and people becoming unhappy because we send them an invitation to a survey that they may
not qualify for... so please bear with us.

We hope this information was helpful. Kindly keep your profile updated and please check out our FAQs for more info.

TestSpin Survey Staff

[nupur]

FROM PAST 4-5 SURVEYs WHEN I SUBMIT THE CONFORMATION CODE TO START THE SURVEY THE PAGE SAYS

PHP/5.2.4 X-Powered-By PHP/5.2.4 Content-Length 131 Keep-Alive timeout=5, max=100 Connection Keep-Alive Content-Type tex

I DON'T'KNOW WHAT TO DO ????
AS I ASKED THE CUSTOMER CARE BUT THEY SAYS TO DELEATE THE COOKIES BUT I DO'T KNOW HOW TO DO THIS & WILL IT BE SAFE FOR MY COMPUTER

[LapisLee]

FROM PAST 4-5 SURVEYs WHEN I SUBMIT THE CONFIRMATION CODE TO START THE SURVEY THE PAGE SAYS

PHP/5.2.4 X-Powered-By PHP/5.2.4 Content-Length 131 Keep-Alive timeout=5, max=100 Connection Keep-Alive Content-Type tex

I DON'T' KNOW WHAT TO DO???? AS I ASKED THE CUSTOMER CARE BUT THEY SAYS TO DELETE THE COOKIES BUT I DON'T KNOW HOW TO DO THIS & WILL IT BE SAFE FOR MY COMPUTER
It is safe to delete cookies. They are small files left on your computer to track which internet sites you have visited and the log on information from each site. In order to delete cookies:

1) Click on 'Tools' in your Internet Explorer browser toolbar.

2) Click on 'Internet Options' from the drop-down menu uner 'Tools'

3) Click on 'Delete' under 'Browsing History'

4) Click on 'Delete Cookies' and then click 'Yes'

[CosmoQueen]

A couple months ago there was some problem with their messages not getting to my account (I think they were bouncing) and I had to re-activate my account. That was in June and I haven't received a survey since. I tried to contact them and their email address doesn't even work!!!

[IrishPeg]

I tried to contact them and their email address doesn't even work!!!

I joined Testspin a few days ago and have received four survey invites so far. I wasn't able to access one and sent an email to support@testspin.com. I received a reply less than three hours later.

If you're trying to send email to the email address that the survey invites come from, that could be your problem:

DO NOT REPLY TO THIS EMAIL AS IT HAS BEEN AUTO-GENERATED AND YOUR REPLY WILL NOT BE SEEN BY OUR STAFF. SEND ALL INQUIRIES TO SUPPORT@TESTSPIN.COM.

HTH

[CosmoQueen]

Thanks I'll try that! And for that other email address, I got that from the website itself. It was the only one they had on it! http://www.testspin.com/infoHome/type/contact/

[maplaver]

good news... they r adding PAYPAL soon:

NOTICE:
We will soon be adding new features that will allow you to cashout via PayPal and by check. Thank you for your participation in our clients surveys and we welcome your feedback to help us give you better service.

[eddieMX07]

We will soon be adding new features that will allow you to cashout via PayPal and by check.

Wow... That is great news. Good thing I waited until to redeem because now I can get my $20 with PayPal.

[paddysmum]

good news... they r adding PAYPAL soon:

NOTICE:
We will soon be adding new features that will allow you to cashout via PayPal and by check. Thank you for your participation in our clients surveys and we welcome your feedback to help us give you better service.

That notice has been up since I joined last winter.

[eddieMX07]

Today I clicked on one of this survey links and I was surprised I received the error message below:

The survey you are trying to access is only for members living in the United States of America.

If you believe you were incorrectly redirected to this page, please contact support@testspin.com referencing the ID in your invite.

Thank you for your understanding. Click here to go to our home page.

That is the first time I have ever seen that message and of course this should have not happend because I am still located in the good old US. But it's not a big deal since I would have been disqualified for the survey anyway.

Also now that I think about it, I do slighly remember seeing a PayPal message before but I never made a big deal about it...

[paddysmum]

I actually qualified and completed a survey with TestSpin. This is the first survey from them that I actually completed since October. And they send me 4-5 surveys a week! Can you imagine how frustrating it is to have so many surveys sent to you and you don't qualify for any of them. I kept with them because I cashed out twice in 2008.

[eddieMX07]

Today I redeemed my first Amazon Gift code from test spin. I received the code right after I redeemed it meaing I didn't even wait one minute for the prize. That was really cool how extremely fast they work. That is a whole lot better than Harris Poll online. Recently I redeemed a gift code from them and I still have not received it after one week of waiting.

[maplaver]

good news... they r adding PAYPAL soon:

NOTICE:
We will soon be adding new features that will allow you to cashout via PayPal and by check. Thank you for your participation in our clients surveys and we welcome your feedback to help us give you better service.

they officially offer PAYPAL now! yay :p

[eddieMX07]

they officially offer PAYPAL now! yay :p

That's good news! now I wonder if their PayPal system is as fast as the Amazon GC. If it is then Test Spin is very close to being perfect...

[maplaver]

Just reached $10 so I was able 2 cashout for PAYPAL... too bad is not $10 paypal and just $8.20 :mad: STILL CASH IS BETTER THAN AMAZON GC!!!

I am redeeming 10,000 RedeemItNow points for $8.20 (US Dollars) in PayPal cash.


RedeemItNow Reward Confirmation‏
From: no-reply@redeemitnow.com
Sent: Thu 4/30/09 6:27 PM

Congratulations, Maria Plaza!

Thank you for using RedeemItNow!

This email is to confirm your recent payout with RedeemItNow for PayPal cash.
You will receive an email from PayPal confirming your payment.
You will receive your cash in 2-3 business days.

For additional information regarding PayPal cash, please visit PayPal.com

*** Tell your friends about http://www.testspin.com/, so they can make up to $600! ***

We hope that you've enjoyed your TestSpin experience and we look forward to your
continued participation.

Thank you,

RedeemItNow and TestSpin Customer Care

[maplaver]

Just reached $10 so I was able 2 cashout for PAYPAL... too bad is not $10 paypal and just $8.20 :mad: STILL CASH IS BETTER THAN AMAZON GC!!!

PayPal Payment from ReedemItNow‏
From: sendmail@paypal.com on behalf of no-reply@redeemitnow.com (no-reply@redeemitnow.com)
Sent: Thu 5/07/09 5:41 PM

Estimado(a): Maria Plaza,

RedeemItNow acaba de enviarle dinero con PayPal.

Detalles de pago
Importe: $8.20 USD
Fecha de la transacción: May 7, 2009
Id. de transacción: 25221069XR757151V
Asunto: PayPal Payment from ReedemItNow
Mensaje: Apologies for the delay.
Nota personalizada: Please accept our apologies for the delay.

[Dan Lambskin]

seems like they have changed for the better..i used to rarely get invites from them and never qualify.

their new survey enginer is very user friendly too

[DAMO36]

seems like they have changed for the better..i used to rarely get invites from them and never qualify.

their new survey enginer is very user friendly too

Totally agree with you. I have noticed an influx of surveys from them this week and to my surprise i have qualified for all of them which is very unusual for me. Hope they continue to send me surveys at the same pace....their surveys are enjoyable as well....

[maplaver]

As part of our ongoing efforts to improve your TestSpin experience and offer you more great rewards, TestSpin is now partnered with RedeemItNow.

TestSpin offers RedeemItNow points for its members!

Your points can be redeemed for the same great rewards like Amazon.com gift codes and PayPal cash! In addition, RedeemItNow has a store where you can use your earned points to get products for FREE!

Your earned TestSpin dollars have been converted to RedeemItNow points, which you can view at TestSpin.com or RedeemItNow.com.

Remember, $1 TestSpin dollar = 1,000 RedeemItNow points
and $10 TestSpin dollars = 10,000 RedeemItNow points.

[earldukeof]

Generally I think Testspin is a good site, but lately I am frustrated...very hard to qualify.
But yesterday topped that, took 2 twenty minute surveys that were new formats to me
after finish the last question......I get a screen....you have taken this survey before...not true.
Arrrgh!:

[Penny Lane]

That's too bad Earl. I've had that happen with other sites as well. Very frustrating.

I registered with Testspin a couple months ago but I have yet to receive any emails from them. Did anyone else have that issue?