Lightspeed

[Heath]

Lightspeed (http://us.lightspeedpanel.com/index.html) has a well laid out member page, with easy access to information. You’ll be able to check on available surveys, your account information etc. with just a click. They pay with a point system (75 to 1000 points per survey) with 1150 points = $10. They are very upfront about what you will receive in terms of rewards.

I have gotten several surveys a week from the beginning. I haven’t qualified for all of them, but I have accumulated about 1500 points so far without spending too much time on it.

As on many of the survey sites, you’ll find member profiles to take so that they can better match you up with available surveys. It’s important to take those to get your demographics in the system. You’ll find a column for Current surveys, which pays point, and mini-polls and quick match surveys, which enter you into a sweepstakes. You can pick and choose what you want to do.

[LapisLee]

I finally cashed out for $10 with 1150 points since I joined on March 2, 2008. Most people love Lightspeed and include them in their Top Ten, but I am not part of their key demographic, I suppose. :(

[maplaver]

They are my top # 4 after Pinecone, Survey Spot and Opinion Place ;)

[schneiderman]

They are #8 (http://www.yourfreesurveys.com/forum/showpost.php?p=13&postcount=3) in my rankings.
But they will jump big time this month because they sent me a copy of Works to review and gave me 2000 points for the follow up survey.

[eddieMX07]

I currently have total of 5610 points in my Lightspeed account. I have made a total of 7910 since I joined their panel on November of last year. I have redeemed 2300 for $20 PayPal cash. I will soon request the remaining points for $40. As you can see, Lightspeed has been really a good survey site for me.

[boomkattack]

I've been with Lightspeed for a couple of months. I haven't earned many points but that's mainly my fault. They've sent me plenty of surveys but they're always 30 minutes long and I just never get around to completing them. I do like the company, however.

[eddieMX07]

This is one of my favorite survey sites. I had mostly a positive experience using these sites except for one interactive survey I attempted to take. Well now I’m going to comment on a unique survey:

Last December I took a 20 or 30 minutes survey about beverages. I got 1000 points for completing it and was also invited to participate in a 2-week survey where I was sent a Zire Palm Pilot to record all the beverages I consumed. I would get 60 dollars if I returned the material they sent and if my answers were chosen.

Well to my surprise I got $10 of the $60 they promised when I received the package with the Palm Pilot. So I recorded all the beverages I consumed with the little pen for two entire weeks. Then on the 15th day, which was December 25, I took a short survey in the Palm. After that I mailed all the materials in a FedEx bag they sent me. Then the long waiting game began.

Then I finally got a letter from them in February. I was mad when I read this part of the letter:

“Upon further review of the palm that was assigned to you, our records indicate that you did not qualify for the final incentive due to one or more of the
following reasons”

They then listed several excuses why I did not get the $50 dollars I was entitled to. That’s a whole lot of BS!!!

Oh well, at least I got $10 dollars for my effort. I should have called them to ask why I didn’t receive the full incentive, but I was too lazy to do that and too busy with other paid surveys.

Overall, this unique survey was very different than any other survey I have taken and I did learn something new about the research process. This experience was somewhat bad because I didn’t get the $60, but it did make me more excited about taking other survey that paid like this one.

[violetv]

after a month at lightspeed i have 150 points
not so good i think?

[DAMO36]

My wife just got what looks like the same survey with the Palm Pilot. We got the Palm in the mail yesterday along with a $10 debit card for the puchases. I hope we have a little more luck than you did with the final payments. We'll see in a few weeks i guess!

[nupur]

It is a good site and I also received the palm pilot with $10 cash card but after that I never received any cash reward for completing that palm pilot survey!

[nupur]

This is one of my favorite survey sites. I've had mostly a positive experience using this site except for one interactive survey I attempted to take.

[maplaver]

I just finished a 60 minute interactive survey about ADHD for 1,000 points :p

[jash18]

Yes, Lightspeed is a favorite of mine too. I have redeemed $35 to date since i joined in may, and should be able to redeem more in a couple of days. Not too much, but faster payments than other survey sites.

[ambitiouz]

That's great maplaver, 1000 points is a lot! I think the most points I've earned with one survey is 500. I like lightspeed. I have redeemed $15 since joining. I had a problem with one of their surveys. I contacted Lauren but never got a response. I think this is quite common for them to not replies to emails. Other than the occasional technical problem and lack of email support, this is a good panel. And you can't beat paypal payments.

[tidyclean]

I just finished a survey on that site for 500 pts and that really made me happy - then I seen your post and now I know there are great possibilities to receive higher points. Just Too Cool !! :cool:

[eddieMX07]

Yesterday I got a email survey invite while I was taking a 75 point Lightspeed survey. I completed the 75 point survey but I did not get to the new survey because I didn't have enough time. Today I saw the email invite and it said the following:

Time: 5 minutes
Lightspeed Points: 35 points

I have taken a survey like this before and it was an invation and screener to a interactive survey hosted by Invoke Solution. I'm 100% sure that every survey that says "5 minutes" and "35 points", will always be interactive survey that most of the time pay 1000 points. I recommend you take these kinds of survey AS SOON AS POSSIBLE because if you don't then the survey will most likely be closed. That's what happen to me when I logged in on my account today.

[tidyclean]

Just Cashed Out my points yesterday for $10 Cash thru Paypal... Wow - :p Just got an email today saying my money is in my Paypal Acct. That is just Wonderful !! :) Now I really Love this Site !!

[ambitiouz]

I really like this site more than before. I got 900 points now, and I usually cashout for $5 paypal, but I think I'm going to wait for $10 this time. I love the fact that they pay really quickly by paypal. For me, the only other survey site paying this fast by paypal is pinecone.

[maplaver]

Today I got a payment of $10 and I'm very close to request another $5 :p My total so far is $35 with Lightspeed :D

[LapisLee]

I also finally cashed out my first $10 PayPal payment with LightSpeed. I still don't understand why I am such a slow earner with this company when others have done better. They are just #21 on my Sites That Pay list with $15.25 earned.

[jash18]

Yes, lightspeed is one of my favorites too. I joined the panel in May, and till date, i have earned $40 from them. Well that isn't as much as i have earned from survey spot and opinion outpost, but still they pay faster :)

[eddieMX07]

jash, you should really put together your Top Ten Survey sites list and post it in that new thread that I started. You have a different approach from me and your opinions would be very interesting.

I agree with Lee. I will also post my Top Ten Survey Sites list in the new thread he created.

Lightspeed is probably in my top ten list because I have made over 8000 points with them since I joined.

Here is my Lightspeed point history as seen in my account.

Lightspeed Panel Survey History
Survey Name Points Date Earned
Opinion Survey #17117 75 2008-07-18 19:30:03.0
Opinion Survey #19487 75 2008-07-16 22:43:32.0
Opinion Survey #20930 150 2008-07-10 23:46:41.0
Opinion Survey #17029 75 2008-07-09 23:58:43.0
Opinion Survey #20151 150 2008-07-07 23:05:36.0
Opinion Survey #16982 75 2008-06-27 01:18:28.0
Opinion Survey #20928 75 2008-06-24 23:43:24.0
Opinion Survey #16890 200 2008-06-13 03:21:51.0
Opinion Survey #16907 75 2008-06-11 02:57:32.0
Opinion Survey #20860 75 2008-06-09 02:24:47.0
Opinion Survey #20402 2000 2008-06-03 01:50:25.0
Opinion Survey #16899 75 2008-05-28 23:39:55.0
Opinion Survey #16873 75 2008-05-24 17:31:05.27
Opinion Survey #20700 75 2008-05-17 19:34:04.663
Opinion Survey #16854 75 2008-05-16 19:57:21.403
Opinion Survey #16792 75 2008-05-09 20:36:47.157
Opinion Survey #16758 75 2008-05-09 00:06:10.717
Opinion Survey #20656 75 2008-05-05 21:29:03.153
Opinion Survey #16749 75 2008-04-27 14:53:13.5
Opinion Survey # 16715 75 2008-04-22 01:12:14.847
Opinion Survey #16699 200 2008-04-11 20:14:58.85
Opinion Survey #20201 150 2008-04-09 00:26:04.817
Opinion Survey#16664 75 2008-04-08 20:09:33.517
Opinion Survey #20402 150 2008-04-03 13:55:28.607
Opinion Survey #20090 150 2008-04-02 18:00:30.367
Opinion Survey #16571 75 2008-03-31 21:29:04.637
Opinion Survey #20177 150 2008-03-13 01:06:42.63
Health care Survey #16444 75 2008-03-06 22:45:12.773
Opinion Survey #20320 1000 2008-02-25 13:22:17.517
Opinion Survey #20043 75 2008-02-22 18:09:57.037
Snack Foods Survey #16426 300 2008-02-21 16:23:18.06
Opinion Survey #20320 35 2008-02-14 22:39:59.507
Opinion Survey #16380 75 2008-02-12 03:25:37.237
Opinion Survey #20272 75 2008-02-07 20:15:48.727
Healthcare Survey #16001 150 2008-01-30 02:02:36.22
Opinion Survey #20213 300 2008-01-19 00:36:40.433
Opinion Survey #15214 50 2008-01-12 01:17:02.967
Opinion Survey #16214 300 2007-12-31 05:25:21.237
Opinion Survey #19986 75 2007-12-14 00:09:53.963
Opinion Survey #18768 150 2007-12-11 22:11:10.477
Opinion Survey #19479 75 2007-12-04 22:04:51.987
Opinion Survey #16087 50 2007-12-04 20:48:16.543
Beverage Survey #16102 1000 2007-12-02 23:13:46.923
Financial Opinion Survey #16072 75 2007-12-02 22:16:42.603
Opinion Survey #15980 75 2007-11-11 17:05:08.76

[LapisLee]

I just cashed out for the third time with Lightspeed for a $5 PayPal e-certificate. Exactly how long do those take to arrive...at the Speed of Light?

Your Lightspeed Rewards Zone Order is Complete!

Your Order Number is W089774580308

Item # Product Description Quantity Price Total

17128 $5 PayPal 1575575

Total Points Redeemed 575
E-certificates will be emailed to the address in your account (at the time the order is placed) with in a few hours of placing the order. *A few e-certificates may take 3-5 days to receive via email to your profile email address. *Copies of your e-certificate are available in your "My Account" section whenever possible.

All PayPal orders for funds will load to your account by close of business the following business day. When your PayPal order is processed you will receive an email with a link that will allow you to claim your funds.

Merchandise will be delivered to the address specified within 3-4 weeks of placing the order. Deliveries are made Monday-Friday during standard business hours.
Please allow 6-8 weeks for delivery of truck-shipped items (indicated in the product description).

[tidyclean]

Yes - Lee when I requested mine I received it the same day. :)

[tidyclean]

What you all think about this Survey that I got from Lightspeed ?? Anyone else get this ?? Of Course I haven't signed up for this because I'm not giving anyone my Credit Card info...

Join Now
As a member of ConsumerSay, you will join thousands of consumers in a highly influential nationwide research study about consumer behavior and spending. Just 5 to 10 minutes of your time will earn you a reward worth $20! By providing answers to surveys about a wide range of topics and allowing us to anonymously track your actual spending, you can help influence the business decisions of companies that provide the products and services you use.

Earn $20 For Registering
Once you complete the registration process, you will receive a reward worth $20. In order to receive your prize, you must complete the short registration form, register your financial statements with our Accounts Registration Portal, and confirm your email address. As a member, you will be eligible to participate in survey opportunities and earn rewards, including entries into ConsumerSay prize drawings for cash or gift certificates.

Privacy
During this registration, we will ask you to provide your household's credit card information. We take your privacy very seriously and are committed to honoring it. The information you provide is protected in accordance with our Privacy Policy. Joining and participating in ConsumerSay is free. Please be assured that your credit card account(s) will not be manipulated or altered in any way. You are simply granting us permission to view your transactions. You will not see any charges on your credit card as result of your participation on ConsumerSay. Your specific credit card information will be collected through an infrastructure that ensures the highest level of security with a world-class network, data, and physical security system.

If you would like to read more information about ConsumerSay at any time during this registration, please read our Privacy Policy, Member Terms and Data Security links, located at the bottom of every page.

We look forward to your participation!

Please provide us with your name and address. (This information is protected by our Privacy Policy. We will not sell or provide this personal information to any third parties for solicitations or telemarketing. We will use this information for research purposes and to send your prize worth $20.

First Name:
Last Name:
Email Address:
Confirm Email Address:
Password:
Confirm Password:
Street Address 1:
Street Address 2:
City:
State: AK AL AR AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA RI SC SD TN TX UT VA VT WA WI WV WY AB BC MB NB NF NS NT NU ON PE QC SK YT
Zip

ConsumerSay is currently open to US residents only.

Member Terms Privacy Policy Data Security Contact Us
Copyright© 2008 Lightspeed Online Research, Inc. All rights reserved

[maplaver]

Prize Points Dates Earned
$10 PayPal 1150 2008-07-25 21:21:49.023
$5 PayPal 575 2008-07-15 13:36:51.52
$5 PayPal 575 2008-06-17 18:25:29.747
$5 PayPal 575 2008-06-10 20:59:23.773
$5 PayPal 575 2008-05-17 00:47:54.073
$5 PayPal 575 2008-05-03 20:28:43.987

Unredeemed Lightspeed Points: 560

[LapisLee]

What you all think about this Survey that I got from Lightspeed ?? Anyone else get this ??

Of Course I haven't signed up for this because I'm not giving anyone my Credit Card info...
Do not give out your credit card information for $20. That's asking too much for far too little, no matter how trustworthy Lightspeed may be.

[maplaver]

I just did an 800 pts survey that had 4 parts of 200 pts each. It was in spanish and very interesting... I'm :D

[eddieMX07]

Last Wednesday, I redeemed $20 with 2300 points. I still have not received an PalPay email from perks telling me about the deposit. If I don't receive my reward by this thursday, then I will have no choice but to contact Perks about this.

How long does it take you guys to receive your PalPay rewards?

[maplaver]

Last Wednesday, I redeemed $20 with 2300 points. I still have not received an PalPay email from perks telling me about the deposit. If I don't receive my reward by this thursday, then I will have no choice but to contact Perks about this.

How long does it take you guys to receive your PalPay rewards?

They have always been fast with me from 1 day to a week ;)

[tidyclean]

Last Wednesday, I redeemed $20 with 2300 points. I still have not received an PalPay email from perks telling me about the deposit. If I don't receive my reward by this thursday, then I will have no choice but to contact Perks about this.

How long does it take you guys to receive your PalPay rewards?

Hi Eddie,

I also cashed out on the 13th and was wondering why I haven't received my paypal money yet either. Last time I received my cashout in one day. I'm glad to hear that I'm not the only one not getting their payout. Maybe for some reason they just have some kind of delay. I will wait a few days too and then I will contact them also. Let me know if you do receive yours and I will do the same here.

[truefire]

Last Thursday, I redeemed my first $5 with them. I received that five dollars and the confirmation email on Monday in my paypal account. Receiving my first payment from Lightspeed without any hitches or hidden fees is validation enough for me.

[eddieMX07]

I just finished a Lightspeed survey that lasted 5 minutes and paid 35 points for completing it. This was an Invoke Interactive survey screener for a upcoming session about personal care products.

So I'm scheduled to take this session on August 28, that is if they choose me to participate. Hopefullly they will invite me so I can redeem myself for logging in to late for the Invoke session on Tuesday.

[eddieMX07]

Today I will participate in an interactive survey. I clicked on the link at 4:27 PM an I got this message. At 4:30 PM it changed to different display meaning that will be able to participate in this survey.

Thank you for visiting the Interactive Research session

At this time, your session is not currently available; it is scheduled to begin on Thursday, August 28, 2008 at 6:00 PM (EDT) . If you have specific questions or require information, please e-mail us at techsupport@invokesolutions.com . You may also obtain additional details on your session by referring to your e-mail invitation.

If you are not redirected to the login page automatically, please click here approximately 20 minutes before the scheduled start time.

[truefire]

I just recently received an invite to an affiliate panel through one of Lightspeed's screening surveys yesterday. The reward was 2000 points, but I have no idea whether I successfully completed the screening or not since the invitation is still there, although I know that I am fully registered on the affiliate site through it with no hitches.

Has anyone else received this invite, and if so, have you been rewarded yet?

In other news, I received (rare) and successfully completed (very rare) a 300 point survey that was surprisingly short (extremely rare) today. I'm hoping I get the 2000 points as well, because now that would just be a darn feel-good moment, you know? :)

I'm also a bit miffed that the new semester left me with little time to take several of Lightspeed's previous surveys over the past two weeks. I'm sure I might have qualified for quite a few of them.

[maplaver]

I just recently received an invite to an affiliate panel through one of Lightspeed's screening surveys yesterday. The reward was 2000 points, but I have no idea whether I successfully completed the screening or not since the invitation is still there, although I know that I am fully registered on the affiliate site through it with no hitches.


The Lightspeed invitations always stay in your profile page until the study is closed. But if you try to access it again, it won't let you!

[NorthernBelle]

Heads Up.

I just completed a 20 min survey that led to a PT, totally shocked me. This is my 1st PT from LightSpeed

[eddieMX07]

Heads Up.

I just completed a 20 min survey that led to a PT, totally shocked me. This is my 1st PT from LightSpeed

Ok, I think I figured out what "PT" means. I could be a "Product Test", but of course I could be wrong since I did not take that survey.

[NorthernBelle]

Sorry to leave you guys hanging.

On another forum I visit, they call it PT for Product Test. I'm fairly new to the survey world, I thought everyone used the same lingo.:rolleyes:

I don't know all the rules, Am I allowed to give out the survey #?

[eddieMX07]

I don't know all the rules, Am I allowed to give out the survey #?

Yes you are allowed to give out the #, but don't give out the survey link. Some panels like Test Spin don't like it when you post their survey links on forums like this one. Also don't give out information if the survey is about new product that required you to keep the product Confidential.

[eddieMX07]

Yesterday, I redeemed my third $20 PayPal payment. I have yet to receive that deposit but now I have cashed out a total of $60 dollars with Lightspeed. After using 2300 points, I have 3900 points have have yet to be redeemed.

[maplaver]

it's getting worse and worse... this is an email sent 2 LAUREN but she never replies my complaints:

"Congratulations Maria Plaza !

Your Songs4Surveys.com 1 Music Download Code has arrived!

Songs4surveys.com music download e-certificate

Your code:
XXX (Expires: 4/16/2011)

Value:
1 music track "
YOU SENT ME AN EXPIRED CODE:

There are errors in your input:

That code has expired.

HOW CAN YOU SEND ME AN EXPIRED CODE?

[maplaver]

it's getting worse and worse... this is an email sent 2 LAUREN but she never replies my complaints:

"
YOU SENT ME AN EXPIRED CODE:

There are errors in your input:

That code has expired.

HOW CAN YOU SEND ME AN EXPIRED CODE?

Perks Contact Form‏
From: Lauren (Lauren@lightspeedresearch.com)
Sent: Tue 3/10/09 11:19 AM

Dear Panelist,

We apologize for the delay in responding to your issues. Please be aware that all point redemption issues should be sent to Perks, the company that handles all of our prizes.


You can send your issue to them by doing the following:
Sign in at our website: http://us.lightspeedpanel.com
click on the Lightspeed Points Account link at the top
click on the REDEEM button and this will take you to the Perks Redemption Page
From here you will need to click on the CONTACT US button at the top right
This page has a Contact Form that sends your issue straight to Perks

If you have a problem with not receiving an Amazon Gift Certificate you can typically get the discount code from the Perks website by doing the following:
Sign in at our website: http://us.lightspeedpanel.com
click on the Lightspeed Points Account link at the top
click on the REDEEM button and this will take you to the Perks Redemption Page
From here you will need to click on the REWARDS ACCOUNT button at the top
This page has records for all of the prizes you have requested
Click on the link in the Reference Column that corresponds with the date you redeemed your points
Then click on VIEW eCERT on the left to get your code or a status on the code

Perks handles all of our prize redemptions and sending your issue directly to them is much faster and more effective than sending your issue to us. They can also cancel orders and return your points back to you. Please note that they cannot help you with survey related issues.

I hope this information is helpful; please let me know if you need any clarification.

Sincerely,
Lauren

i just received this email... its 2 little 2 late cuz i already unsubscribed a while ago after trying for several months and no replies til this 1 :eek:

[tidyclean]

What A Bummer Maplaver !! :(

I hate it when you have any problems with Lightspeed because I've never gotten a response back from them yet. Such a Shame!! And really doing their surveys they may pay fast but the amount of time spent to do the surveys and the payout we receive just doesn't seem appropriate to me.

[paddysmum]

You guys are scaring me. I completed an Invoke session with them last month and they said it would take 4 weeks for me to receive payment. I'm dreading having to email them to ask where's my money.:(

[tidyclean]

Oh Paddysmum,

I don't think you should have any problem with that payout. I think the best way to go for payout it always by Paypal - then we don't have to worry about getting our Amazon Gift Ctfs. I'm sure glad I didn't go that route for any of my payouts. I've always received all mine and real fast too.

[maplaver]

You guys are scaring me. I completed an Invoke session with them last month and they said it would take 4 weeks for me to receive payment. I'm dreading having to email them to ask where's my money.:(

the last survey i did for them was an interactive that supposedly would pay me 4 times 200 pts. i did it and never got paid and after complaining about that, i never received another survey invitation from them :mad: after that i had only enough 2 cashout for 3 music downloads but the codes they sent me were expired and never got back 2 me. i unsubscribed!!!

[LapisLee]

I have redeemed 575 points for $5 PayPal incentives, once on April 8 and May 18. I received the email confirmations, but they never sent the payment. I emailed Lauren at Lightspeed customer service but she never replied either time.

Your Lightspeed Rewards Zone Order is Complete!

Your Order Number is W049735140809

Item # Product Description Quantity Price Total

17128 $5 PayPal 1 575 575

Total Points Redeemed 575

E-certificates will be emailed to the address in your account (at the time the order is placed) with in a few hours of placing the order. *A few e-certificates may take 3-5 days to receive via email to your profile email address. *Copies of your e-certificate are available in your "My Account" section whenever possible.

All PayPal orders will load to your account within 5-7 business days from the date the order was placed. . When your PayPal order is processed you will receive an email with a link that will allow you to claim your funds. Please note: Due to the high volume of the holiday season, PayPal orders may be delayed a few additional days before posting to your account.

Merchandise will be delivered to the address specified within 3-4 weeks of placing the order. Deliveries are made Monday-Friday during standard business hours.

Please allow 6-8 weeks for delivery of truck-shipped items (indicated in the product description).

[tidyclean]

Wow, I wonder if something is wrong. I requested a $5.00 payment and received it only a few days later on May 1st.

[LapisLee]

I have redeemed 575 points for $5 PayPal incentives, once on April 8 and May 18. I received the email confirmations, but they never sent the payment. I emailed Lauren at Lightspeed customer service but she never replied either time.

I have still received no reply from Lauren at Lightspeed Rewards (lauren@us.lightspeedpanel.com) concerning the two $5 PayPal redemptions that I never received. From their FAQs:

I redeemed my Lightspeed Points for an Instant Reward e-Certificate or Paypal. When will I receive my reward?

Most e-certificates will be received within 24 to 48 hours. If certificates are unavailable, your order will remain pending until the certificate can be fulfilled. For Paypal redemptions, Paypal will send you an email within 5 - 7 business days that includes a link along with information regarding your funds.

This is what you read after sending an email via the Lightspeed site to Lauren:

Thank you for your email; it will be sent to Lauren. The Lightspeed Panel Support team will try to respond to all emails in a timely manner. However, please be aware that in some instances (ie. point redemption, reward redemption, etc.) you may not receive a response from us but your issue will be resolved.

2009-04-08

Your Lightspeed Rewards Zone Order is Complete!

Your Order Number is W049735140809

Item # Product Description Quantity Price Total

17128 $5 PayPal 1 575 575

Total Points Redeemed 575

2009-05-18

Your Lightspeed Rewards Zone Order is Complete!

Your Order Number is W059730201809

Item #Product DescriptionQuantityPriceTotal

17128 $5 PayPal 1 575 575

Total Points Redeemed 575

[tidyclean]

Wow - Something surely isn't right Lee. Maybe for some reason they sent it to a wrong paypal address. Since you received payments before, this sure seems weird.

I also don't like their customer service either, you try to write to them and never get a response. That is so frustrating !! :o

[LapisLee]

Wow - Something surely isn't right Lee. Maybe for some reason they sent it to a wrong paypal address. Since you received payments before, this sure seems weird.

I also don't like their customer service either, you try to write to them and never get a response. That is so frustrating !! :o
I checked to make certain that Lightspeed account had correct PayPal email address, since I use a different gmail for PayPal than the one where I receive my incentives, but I have also been receiving payments reguarly in the past to the exact same PayPal account address, so I doubt that is the problem. How long does it take for Lauren to respond when you send an email inquiry from the online Lightspeed Contact Us form?

[tidyclean]

How long does it take for Lauren to respond when you send an email inquiry from the online Lightspeed Contact Us form?

Lee, to tell you the truth I've Never gotten a response back from any of my emails. I've totally given up and hope I don't have any more problems with them. I think that would be the last straw if I was to get an incentive and didn't receive it. I've had points promised to me in a few days to a week after doing a survey and I've Never gotten them. So that is also like taking money from my pocket.

Their customer service is not the greatest and I know others are having the same issues with trying to get a reply back from them. I've had No problems with receiving any payments and if I ever did, I seriously would have to think about continuing with doing any further surveys from Lightspeed. I like a survey site to be able to at least email them and get a response in a day or too, not None at All !!

I'm sure Lee it's probably a problem on their end with you not receiving your incentives, but as to how you can get a response I just don't know.

[LapisLee]

Lee, to tell you the truth I've Never gotten a response back from any of my emails. I've totally given up and hope I don't have any more problems with them. I think that would be the last straw if I was to get an incentive and didn't receive it. I've had points promised to me in a few days to a week after doing a survey and I've Never gotten them. So that is also like taking money from my pocket.

Their customer service is not the greatest and I know others are having the same issues with trying to get a reply back from them. I've had No problems with receiving any payments and if I ever did, I seriously would have to think about continuing with doing any further surveys from Lightspeed. I like a survey site to be able to at least email them and get a response in a day or too, not None at All !!

I'm sure Lee it's probably a problem on their end with you not receiving your incentives, but as to how you can get a response I just don't know.
I cannot take any more surveys from Lightspeed until I get a response from them concerning these two payments. If I do not hear back from them soon, I will be unsubscribing and writing completely different reviews of them on the various survey review sites that I frequent.

[vwilliams55]

I cannot take any more surveys from Lightspeed until I get a response from them concerning these two payments. If I do not hear back from them soon, I will be unsubscribing and writing completely different reviews of them on the various survey review sites that I frequent.

I agree wait until you get paid before you continue with them. They will probably straighten out the problem but it will take a while. I don't think you should unsubscribe yet. I never got paid 5 bucks from a contest survival guide but I did not write them off. You just have to have alot of patience.:o

[rj777]

I'm having the same problem with Lightspeed. I have 2 incentives redeemed through PayPal in June that have yet to be posted to my account, and all emails go unanswered. I'm not going to unsubscribe, but they've moved FAR down my list. Too bad, up until this point they were one of my favorites--interesting surveys, quick payouts. Maybe they're having financial issues, but i plan on sending emails every couple of days until they're sick of me...

[rj777]

I found this buried on their website. I can't ccall right now, but if anyone else is having trouble getting paid, you might want to give it a go, and let us know how it went...

Lightspeed Online Research, Inc.
180 Mount Airy Rd.
Suite 100
Basking Ridge, NJ 07920
Tel: 1-877-839-5030

[YogaPrincess]

I like LightSpeed. The site is well designed and the surveys interesting. However, I do not qualify for many of their surveys. I'm afraid what might be occurs on other sites as well.

As a female, age 48, married, not working, and no children I frequently disqualify as my demographics are Redundant.

I have been doing on line survery since 2005.

One of the demogratic catories stump me. I do not work outside the home for pay but I do work but I am not a traditional homemaker. I have no chldren and I spend my time at home as an unpaid volunteer. I pay to have my house cleaned when I need it but I do have strong opinions about cleaning products and prices. Amy I a homemaker?

The reason I do not wprk for pay is relatesd to a medical condition that prevents me from being reliable with deadlines.. Does this mean I'm unemployed, looking for work or, maybe since I receive a disability benefits, I'm retired!

Any suggestions?

[maplaver]

I agree wait until you get paid before you continue with them. They will probably straighten out the problem but it will take a while. I don't think you should unsubscribe yet. I never got paid 5 bucks from a contest survival guide but I did not write them off. You just have to have alot of patience.:o

from OUR contests? please let HEATH know cuz we take this seriously!!!

[maplaver]

I cannot take any more surveys from Lightspeed until I get a response from them concerning these two payments. If I do not hear back from them soon, I will be unsubscribing and writing completely different reviews of them on the various survey review sites that I frequent.

i used 2 luv them til i had a very bad experienced like urs and unsubscribed. good luck!

[onesha]

June 30th - 2009
Re: Survey Registration
We are happy to invite you to participate in our current on-going survey. International Money Transfer Company; Money Gram and Western Union International Inc., are sponsoring and conducting a study of the quality of services provided to its current and future clients. The objective is to improve the quality of the services provided to customers in over 250,000 locations worldwide.
Money Gram and Western Union is a company that has been providing value-oriented services to its consumers, employees and the communities. They are in the business of electronically sending money from one fixed location to another business location, and most transactions are instant. This service is highly competitive, and certain principles have to be maintained and improved to be among the best.
All prospective participants were randomly selected and your participation is not compulsory. Your survey site will be at any Money Gram and Western Union International outlets, located at most WAL-Mart stores.
Your task is to act as a potential customer, conducting a transaction to a friend or family member (details will be provided). During this process you will be observing the efficiency of the service being offered at that location. We would like to hear your experience, and your suggestions on how to improve services, if necessary.
This is a breakdown of the task and funds that will be sent to you, should you wish to participate.
Money Gram/ Western Union Survey Amount: $1,490:00, Transfer Service Fee/Commissions: $75:00, Participants Survey paid Expense (For You) $200.59, Total: $1,765.59
Your entitled pay for each survey ranges from $199.01 - $210.89, (Remember: This Survey is at NO cost to you). You have a choice of carrying out 2 – 3 surveys weekly. Customer service evaluation forms will be enclosed in your first assignment, we will expect you to fill the forms to the best of your knowledge, which will depend and be determined by the service offered to you at any of the survey locations.
To participate in this paid survey, kindly indicate interest by providing us with your full names and a physical mailing address.
Any information you provide will be kept strictly private, and will never be disclosed to a third party.
Sincerely,
Anita Case,
For: Lightspeed Consumer Panel
US: 180 Mount Airy Road, Suite 100, Basking Ridge, NJ. 07920
UK: 94 New Bond Street, 3rd Floor, London W1S 1SJ UK
CA: 1000 Main Str., N, Oakville, ON. L6V-5Q7
P.S - Survey is only open to United States, Canadian and United Kingdom residents.

[tidyclean]

Wow - You got me with this one !! :confused: Never received anything like this - I would seem leary about it too. Please let us know how it turns out, or what anyone else has to say about this. Lee or Maplaver are good at opinions for these kind of things.

[LapisLee]

24. LightSpeed $40 (575 = $5 po) (PayPal) (product trials) (2008-04-02) ($30 rec'd) ($10 req'd)

I have not had as much luck with Lightspeed as others have reported above; however, they are still ranked 24nd on my list of 35 top paid survey sites, so they are definitely worthwhile. I only receive a few survey invitations per week and usually don’t qualify for most, but they are worth from 75 to 1000 points. 575 points equals a $5 PayPal incentive. They also offer $5 Amazon gift cards for 550 points, which I occasionally choose. You receive entries into the $5000 Lightspeed sweepstakes, but I rarely consider sweepstakes when deciding which survey sites are best. Sweepstakes are just a way to attract new members and keep old members hanging on when the frequency of and compensation for surveys is poor. Obviously, customer service is deficient, as I have now experienced firsthand after redeeming Lightspeed points for two $5 Amazon gift certificates, neither of which I ever received. Customer has not replied to any of my several emails for assistance. I will be unsubscribing soon from this below-par survey site.

[maplaver]

june 30th - 2009
Re: Survey Registration
We Are Happy To Invite You To Participate In Our Current On-going Survey. International Money Transfer Company; Money Gram And Western Union International Inc., Are Sponsoring And Conducting A Study Of The Quality Of Services Provided To Its Current And Future Clients. The Objective Is To Improve The Quality Of The Services Provided To Customers In Over 250,000 Locations Worldwide.
Money Gram And Western Union Is A Company That Has Been Providing Value-oriented Services To Its Consumers, Employees And The Communities. They Are In The Business Of Electronically Sending Money From One Fixed Location To Another Business Location, And Most Transactions Are Instant. This Service Is Highly Competitive, And Certain Principles Have To Be Maintained And Improved To Be Among The Best.
All Prospective Participants Were Randomly Selected And Your Participation Is Not Compulsory. Your Survey Site Will Be At Any Money Gram And Western Union International Outlets, Located At Most Wal-mart Stores.
Your Task Is To Act As A Potential Customer, Conducting A Transaction To A Friend Or Family Member (details Will Be Provided). During This Process You Will Be Observing The Efficiency Of The Service Being Offered At That Location. We Would Like To Hear Your Experience, And Your Suggestions On How To Improve Services, If Necessary.
This Is A Breakdown Of The Task And Funds That Will Be Sent To You, Should You Wish To Participate.
Money Gram/ Western Union Survey Amount: $1,490:00, Transfer Service Fee/commissions: $75:00, Participants Survey Paid Expense (for You) $200.59, Total: $1,765.59
Your Entitled Pay For Each Survey Ranges From $199.01 - $210.89, (remember: This Survey Is At No Cost To You). You Have A Choice Of Carrying Out 2 – 3 Surveys Weekly. Customer Service Evaluation Forms Will Be Enclosed In Your First Assignment, We Will Expect You To Fill The Forms To The Best Of Your Knowledge, Which Will Depend And Be Determined By The Service Offered To You At Any Of The Survey Locations.
To Participate In This Paid Survey, Kindly Indicate Interest By Providing Us With Your Full Names And A Physical Mailing Address.
Any Information You Provide Will Be Kept Strictly Private, And Will Never Be Disclosed To A Third Party.
Sincerely,
Anita Case,
For: Lightspeed Consumer Panel
Us: 180 Mount Airy Road, Suite 100, Basking Ridge, Nj. 07920
Uk: 94 New Bond Street, 3rd Floor, London W1s 1sj Uk
Ca: 1000 Main Str., N, Oakville, On. L6v-5q7
P.s - Survey Is Only Open To United States, Canadian And United Kingdom Residents.

I Would Copy This Email And Go 2 Their Webpage And Get Their Customer Service Email And Ask Them If This Is For Real! Good Luck!

[LapisLee]

Dear Lightspeed,

This is the THIRD time I have contacted you about this matter. I requested $5 PayPal redemptions on two occaisons and have yet to receive my reward. My friends have told me that their PayPal accounts were credited within 3-4 days after requesting rewards from Lightspeed. My PayPal account (acenew1@gmail.com) is different than the email where the surveys are sent

(lapisconnection@gmail.com).

May 8, 2009
Your Lightspeed Rewards Zone Order is Complete!

Your Order Number is W059730201809

Item #Product DescriptionQuantityPriceTotal
17128$5 PayPal 1 575 575

Total Points Redeemed 575

April 8, 2009
Your Lightspeed Rewards Zone Order is Complete!

Your Order Number is W049735140809

Item #Product DescriptionQuantityPriceTotal
17128$5 PayPal 1 575 575

Total Points Redeemed 575

PLEASE CREDIT MY PAYPAL ACCOUNT FOR WHAT IS OWED ME!!!

[tidyclean]

Lee - if they actually paid you and you have Both of These Emails Listed with Paypal, then you still should of Received your money. Something sure isn't Right Here. :o I have 8 Emails listed with Paypal, that way in case they pay me with any of the eight emails, I Will Get My Money.

[LapisLee]

Lee - if they actually paid you and you have Both of These Emails Listed with Paypal, then you still should of Received your money. Something sure isn't Right Here. :o I have 8 Emails listed with Paypal, that way in case they pay me with any of the eight emails, I Will Get My Money.
It's listed on the website as having been redeemed and I still have both email confirmations, but I never received the funds in my Paypal account and they will not respond to my emails. I am calling the 1-800 number above tomorrow.

[tidyclean]

:confused:It's listed on the website as having been redeemed and I still have both email confirmations, but I never received the funds in my Paypal account and they will not respond to my emails. I am calling the 1-800 number above tomorrow.

Way to Go - I would of Done that too by now. Can't wait to hear what they have to say about this. I hate their email system too - it totally sucks because you just can't get a response when needed. Wish You Lots of Luck with this Issue.

[LapisLee]

I finally got a reply after I went onto the perks.com website and sent an email about my rewards.

Greetings Lee,

Thank you for contacting us. I sincerely apologize for your frustrations and any inconvenience this may have caused. Please know that the PayPal funds that you requested on April 8 were completed on April 9 and the funds that you requested on May 18 were completed on May 27. However, your funds were denied on both occasions and will need to be reloaded for you. What email address would you like for us to use to reload your funds? If you have any questions, please do not hesitate to let me know.

Best regards,

Lindsey Kight
Customer Care Representative

[tidyclean]

Wow Lee, it's about time !! All that headache you had to go through ~ Would of been nice if they could of Compensated you a little Extra for all the trouble you had to Go through. Please hang onto that phone number for any of Us in case we run across the same problem.

[LapisLee]

Wow Lee, it's about time !! All that headache you had to go through ~ Would of been nice if they could of Compensated you a little Extra for all the trouble you had to Go through. Please hang onto that phone number for any of Us in case we run across the same problem.
I have not actually been paid yet, but I am still corresponding with Lindsey.

Lindsey,

Thank you so much. Unfortunately, my main email address has been rejected and blocked from Paypal years ago for some obscure infraction. I may just start receiving Lightspeed survey invitations at my Paypal email address, which I check less often. Thanks again for resolving a matter that I had been emailing lauren@us.lightspeedpanel.com unsuccessfully since May.

Lee

Hi Lee,

You are more than welcome. Please know that you have not received a reply from Lauren because her email address is Lauren@lightspeedresearch.com. But now that you have my email address, please feel free to contact me directly with any questions, regarding your Reward Zone and I will be more than happy to assist you in any way that I can.

Thank you and have a wonderful weekend,

Lindsey Kight
Customer Care Representative

[LapisLee]

Still haven't been paid through PayPal yet, but the conversation continues...

Lindsey,

Thanks. I actually just used the online Contact Us form at http://us.lightspeedpanel.com/US/public/contactus.us initially starting in May. I was surprised that I hadn't received a reply since May, so I followed up in June and July. You may want to remove the outdated email address from the Contact Us page as it's slightly confusing.

Email Help
If you have a question, problem, or comment and would like Lauren's assistance, please fill out the form below and press the Submit button below. If you are running any pop-up blocker software, please temporarily disable it. Please understand that while we strive to respond to all emails in a timely manner, your response from us may be delayed during peak times. To ensure that our e-mail isn't confused with Spam, please add the following e-mail address (lauren@us.lightspeedpanel.com) to your address book and list of Trusted Senders.

Hi Lee,

Thank you for your reply. Please know that I have asked our IT Department to update the website to reflect the changes. I am truly sorry for the confusion and frustrations this has caused. If you need any assistance, please do not hesitate to contact us. Have a great day!

Lindsey Kight
Customer Care Representative

[LapisLee]

Although I have already been paid now, Lightspeed was kind enough to respond AGAIN to one of the three emails I had sent over the past two months yesterday.

Greetings Lee,
Thank you for contacting us. Per the FAQS, all orders for PayPal disbursements are directly linked to the e-mail address listed in your profile at the time you place your order. If you link the e-mail address you use in your LightSpeed account to your current PayPal account, this problem will be resolved and all future disbursements will be added directly to your current PayPal account. Please follow these steps to have the email address listed in your LightSpeed account associated with your current PayPal account:

1) LOGIN to your PayPal account
2) Select the EDIT PROFILE link displayed next to your email address in the Personal Account Overview
3) SELECT the EMAIL link
4) SELECT the ADD button
5) ENTER the email address you wish to associate to your PayPal account
6) SELECT the SAVE button
7) SELECT the email address you just added (this email address does not have to be the Primary on the account)
8) SELECT the CONFIRM button to confirm the email according to PayPal instructions and requirements
Please do not hesitate to contact us if you have any additional inquiries.
Thank you,

Mark Armstrong
Customer Service Specialist
Marmstrong@perks.com

Mark,

Thanks for your reply. I have already been contacted by a customer service representatative, Lindsey Kight, from perks.com who gave me the same advice. I explained that my email address, lapisconnection@gmail.com was blocked several years ago by Paypal for some obscure and minor infraction. I now use acenew1@gmail.com for my Paypal account. I could receive email invitations from Lightspeed at this email address if that is more convenient. I am still waiting for my $10 in rewards from April and May to be deposited. Thanks.

Lee New

[eddieMX07]

Since June, I have received Opinion Survey #24000 6 different times and each time I completed the survey, I received this message:

Thank you for answering these questions. Unfortunately you do not meet the criteria we are looking for to continue with the rest of the survey. However, you will still be awarded with 150 Lightspeed Points.
To ensure you receive your entries you must click on the 'Next' button to be taken back to the Lightspeed Consumer Panel site

According to that statement, I should have received 150 point even if I was disqualified. Well that must be some kind of mistake since I ever get points for this survey. I think am not the only one who receives this survey multiple time because the survey look like a OTX type survey where the survey topic dependents on your answers...

Name: Opinion Survey #24000 {Project=F389T}
Time: 25 minutes
Lightspeed Points: 150

[Kagoyasha111]

I'm not sure if this has happened to anyone else here yet, but for the past two days every time I try to login to Lightspeed my browser freezes. I mean every single time (I've tried at least five times already). Which is pretty inconvenient since the site has chosen now of all times to keep sending me surveys everyday ): . With the little I've read through this thread so far, I'm assuming e-mailing for help on this just isn't going to cut it, is it...?

[earldukeof]

Try a different browser...Mozilla or Gogle chrome.
That site has been OK for me, on my PC. Good Luck.

[Dan Lambskin]

What you all think about this Survey that I got from Lightspeed ?? Anyone else get this ?? Of Course I haven't signed up for this because I'm not giving anyone my Credit Card info...

Join Now
As a member of ConsumerSay, you will join thousands of consumers in a highly influential nationwide research study about consumer behavior and spending. Just 5 to 10 minutes of your time will earn you a reward worth $20! By providing answers to surveys about a wide range of topics and allowing us to anonymously track your actual spending, you can help influence the business decisions of companies that provide the products and services you use.

Earn $20 For Registering
Once you complete the registration process, you will receive a reward worth $20. In order to receive your prize, you must complete the short registration form, register your financial statements with our Accounts Registration Portal, and confirm your email address. As a member, you will be eligible to participate in survey opportunities and earn rewards, including entries into ConsumerSay prize drawings for cash or gift certificates.

Privacy
During this registration, we will ask you to provide your household's credit card information. We take your privacy very seriously and are committed to honoring it. The information you provide is protected in accordance with our Privacy Policy. Joining and participating in ConsumerSay is free. Please be assured that your credit card account(s) will not be manipulated or altered in any way. You are simply granting us permission to view your transactions. You will not see any charges on your credit card as result of your participation on ConsumerSay. Your specific credit card information will be collected through an infrastructure that ensures the highest level of security with a world-class network, data, and physical security system.

If you would like to read more information about ConsumerSay at any time during this registration, please read our Privacy Policy, Member Terms and Data Security links, located at the bottom of every page.

We look forward to your participation!

Please provide us with your name and address. (This information is protected by our Privacy Policy. We will not sell or provide this personal information to any third parties for solicitations or telemarketing. We will use this information for research purposes and to send your prize worth $20.

First Name:
Last Name:
Email Address:
Confirm Email Address:
Password:
Confirm Password:
Street Address 1:
Street Address 2:
City:
State: AK AL AR AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA RI SC SD TN TX UT VA VT WA WI WV WY AB BC MB NB NF NS NT NU ON PE QC SK YT
Zip

ConsumerSay is currently open to US residents only.

Member Terms Privacy Policy Data Security Contact Us
Copyright© 2008 Lightspeed Online Research, Inc. All rights reserved

i just got this offer today...no way

[vwilliams55]

i just got this offer today...no way

I got this a while ago. I was not even tempted. That is a evasion of privacy. They must be nuts. I am not that desperate for 20 bucks. You can lose much more than that. I wonder why they are doing this. I am very surprised at them.

[DAMO36]

Just received this news in my e-mail this afternoon:

MySurvey.com & Lightspeed Join Forces

In the June 2009 Edition of Opinion Matters we let you know that the parent company of MySurvey.com became part of WPP's information, insight and consultancy division, The Kantar Group. Another very similar online panel, Lightspeed Consumer Panel, is also a part of The Kantar Group. Because MySurvey.com and LightspeedPanel.com are owned by the same company, we are able to join forces to make your membership a more rewarding experience. Watch for exciting changes over the next few months, including more ways to share your opinions through surveys from both MySurvey.com and Lightspeedpanel.com

[maplaver]

im not happy about this cuz i had payment problems with lightspeed so i unsubscribed... hope mysurvey doesnt get ruined :mad:

Just received this news in my e-mail this afternoon:

MySurvey.com & Lightspeed Join Forces

In the June 2009 Edition of Opinion Matters we let you know that the parent company of MySurvey.com became part of WPP's information, insight and consultancy division, The Kantar Group. Another very similar online panel, Lightspeed Consumer Panel, is also a part of The Kantar Group. Because MySurvey.com and LightspeedPanel.com are owned by the same company, we are able to join forces to make your membership a more rewarding experience. Watch for exciting changes over the next few months, including more ways to share your opinions through surveys from both MySurvey.com and Lightspeedpanel.com

[tidyclean]

im not happy about this cuz i had payment problems with lightspeed so i unsubscribed... hope mysurvey doesnt get ruined :mad:

I'm Sorry to hear that Maplaver. :o

I haven't had any problems but I'm getting sick of doing their surveys. They seem so long and the pay isn't all that great either. I hate those surveys they have that plays a video and then we have to explain over and over what it's about. What a Pain !!! :(

[LapisLee]

Just received this news in my e-mail this afternoon:

MySurvey.com & Lightspeed Join Forces

In the June 2009 Edition of Opinion Matters we let you know that the parent company of MySurvey.com became part of WPP's information, insight and consultancy division, The Kantar Group. Another very similar online panel, Lightspeed Consumer Panel, is also a part of The Kantar Group. Because MySurvey.com and LightspeedPanel.com are owned by the same company, we are able to join forces to make your membership a more rewarding experience. Watch for exciting changes over the next few months, including more ways to share your opinions through surveys from both MySurvey.com and Lightspeedpanel.com
I hope Lightspeed is better able to respond to my emails requesting help with the two $5 PayPal redemptions that I never received. I have just about lost hope with LightSpeed, but I love MySurvey.com.

[Penny Lane]

More mergers! Pretty soon there will only be a few different survey sites. Hopefully, this is for the better. Only time will tell.

[DAMO36]

Yeah i don't like all these Mergers. I have noticed over the last week or so there has been a bit of a slowdown with surveys as well. Hopefully they have nothing to do with that.

[tidyclean]

Yeah i don't like all these Mergers. I have noticed over the last week or so there has been a bit of a slowdown with surveys as well. Hopefully they have nothing to do with that.


No, I don't think it's nothing to do with that, I think it's just the time of the year. I remember last year being slow like this too. Good for Me because then I have time to do my Taxes. LOL:)

[maplaver]

when i 1st started back in 2008 i used 2 luv LIGHTSPEED. but now i hate it and i unsubscribed cuz of payment problems and 0 surveys after i complained 2 customer service.
i have always like mysurvey and hope they dont merge into 1 bigger panel :mad:

[vwilliams55]

when i 1st started back in 2008 i used 2 luv LIGHTSPEED. but now i hate it and i unsubscribed cuz of payment problems and 0 surveys after i complained 2 customer service.
i have always like mysurvey and hope they dont merge into 1 bigger panel :mad:

I hope they don't merge also. I bet some kind of way the cashouts will be higher and the points given smaller. Please let me be wrong. Double:mad:

[maplaver]

I hope they don't merge also. I bet some kind of way the cashouts will be higher and the points given smaller. Please let me be wrong. Double:mad:

exactly... that is what all this mergers r about... never about the customer, only about them :mad: but they paint it in such a pretty picture explainin how the changes r better 4 us, people fall for it!!!

[LapisLee]

The Recession has caused people to spend less money and with less spending their is less need for as many different survey companies, thus the mergers. I am sure the amount of surveys will stay the same. You just won't be taking them from as many different sites. I prefer the simplicity, but I am not happy when Greenfield goes from offering 50 cent surveys to offering 30 cent surveys. I never cared much for them anyway.